1 · EMAIL
2 · CONFIRM
3 · DELETED
ACCOUNT DELETED
Your account has been deleted
Your SimEFB account and all associated personal data have been permanently removed. A confirmation email is on its way. You can uninstall the app or create a new account at any time.
DELETE IN THE APP
- Open SimEFB and sign in.
- Go to SETTINGS → USER ACCOUNT.
- Tap DELETE ACCOUNT and confirm with your password.
DELETE IN THE CREW PORTAL
Signed in at simefb.com/portal? Open Settings → Danger Zone → Delete Account.
NO ACCESS TO YOUR EMAIL?
Send a request via the contact form or our Discord with your username. After verifying ownership we delete the account within 30 days.
What happens to your data
Deletion runs immediately once confirmed. Nothing is kept unless listed below as retained or anonymized.
| DATA | WHAT HAPPENS | WHEN |
|---|---|---|
| Account: username, email, password hash, Pro status, SimBrief pilot ID | DELETED | Immediately |
| Login sessions, auth tokens, device names, session IP addresses | DELETED | Immediately — all devices are signed out |
| Saved and published community checklists, Discord link, redeemed codes, support messages, beta sign-ups | DELETED | Immediately |
| Active Pro subscription (Stripe) | CANCELED | Immediately — no further charges |
| Activity log entries (e.g. logins) | ANONYMIZED | Immediately — user ID and IP address are removed |
| Deletion record: username, masked email (e.g. pi***@example.com), date | RETAINED | 12 months, as proof that your request was fulfilled (Art. 5(2) GDPR) |
| Invoices for past Pro payments | RETAINED | Up to 10 years by our payment provider Stripe, as required by German tax law (§ 147 AO) |
| Web server logs (IP address) | AUTO-DELETED | Within 14 days (log rotation) |
| Server backups | AUTO-DELETED | Within 30 days |
| Data stored only on your device (downloaded checklists, notes, settings) | ON YOUR DEVICE | Removed when you uninstall the app |
More details in our Privacy Policy, section 11.